Keep Connected with School Messenger

School Messenger Communicate Logo Click here for a quick Setup Guide for SchoolMessenger

We recognize the importance of keeping connected with your child's school.

All of our BGCDSB schools use the SchoolMessenger communication platform, Communicate, to send automated phone calls and emails to parents. We use this system for emergencies, school updates, newsletters, and Board-wide events, and in some cases attendance. Your account is a free and easy way to keep connected.

If your child is registered in a BGCDSB school, then you are already set up to receive emergency and attendance messages by phone or email. However, you will want to sign up to SchoolMessenger and set your notification preferences. Tell us what news you would like to receive and how you want to be notified. 

There is also a free SchoolMessenger App available for both iOS and Android based phones which enables you to receive notifications of school messages. Download the App, set your notification preferences, and move the App to your phone's home screen for easy access!

Create your SchoolMessenger account

Please note that you can create a School Messenger account from either your desktop/laptop computer or your phone, but we recommend doing your initial account set-up on a desktop computer to avoid common issues. 

When signing up, you must use the same email address that you provided to your child’s school at the time of registration.

The first time you log into your School Messenger account, you may be prompted to:

  • enter your first and last name

  • identify yourself as a guardian (parent)

  • grant permission to receive non-emergency calls for each phone number associated with your account. You may choose yes or no for each number.

Sign up using desktop computer

Download the app from Apple's App Store

Download the app from Google Play

School Messenger Communicate logo

Look for this image when downloading your App  


Change your contact information

To change or add to any of your contact information, please contact your child’s school directly


Set your preferences for different message types

Once you have logged into your SchoolMessenger account, you can choose how you wouldpicture of preferences dashboard like to be contacted for each type of message. You can receive messages by phone, email, or both! Open SchoolMessenger’s Preferences section and select the contact information to be used for each message type. If the icon is green, that means you have said yes to that type of notification. Please note that at least one phone number is required for emergency and attendance messages.

You can change your contact preferences at any time. All messages sent by the school will also be available for you to access in the message centre of your SchoolMessenger account for 30 days after they are sent.


  • Emergency: Emergency notifications requiring your urgent attention will be sent by both phone and email. Other important notifications may only be sent by email because of their complexity.

  • Attendance: Automated attendance messages are always sent by both phone and email whenever a student is unexpectedly absent. (Secondary schools only)

  • General: General messages will include school and school board newsletters, important messages, and notices of cancellation to services and events. These messages may also include information of a commercial nature such as yearbook sales, field trips, milk and pizza sales, student photos and fundraisers.

  • Teacher to Parent Messaging: Teachers may choose to send messages to the parents of students in their class.

  • School to Student Messaging: Messages sent by teachers or schools to their students at the students’ @ocsbstudent email accounts.

    Change your contact information

    To change or add to any of your contact information, please contact your child’s school directly


    Help with creating your account

    If you are having difficulty creating your SchoolMessenger account, please contact your school directly.


    How To Create Your Account

    Frequently Asked Questions